Subscription Plans

For Monthly Subscriptions:

Technically you can’t cancel your Subscription. Instead, you can just turn off the “Auto Renew” option in Account > Subscriptions. This way your Subscription will simply expire at the end of the monthly commitment period.

For Annual Subscriptions:

You can stop using the service by canceling it prior to the end of the commitment period. In order to do that you will have to pay a cancellation fee equal to 50% of the remaining monthly fees.
For example  -  if you are a Business plan owner with three months left and you want to cancel, you will have to pay a fee of 149 EUR.

Depending on the subscription plan you choose you’ll be able to download 3, 6, 9, 18 or 36 models of your choice per month (monthly download quota). Or these are 36, 72, 108, 216 or 432 3d models per year!
Your monthly downloads contain a specific number of 3d models from our Essentials and Signature collections. For example, with a Professional subscription, you’ll have а maximum of 18 downloads per month, maximum 6 of which can be used for the Signature collection. If you want, you can use all your downloads for models of the Essentials collection!

Any remaining/unused downloads will only transfer if your Auto-Renew is Enabled. We offer 12 months rollovers - in other words, you can start a Personal plan (9 downloads/month) today, forget about it and after one year use all 108 downloads at once. Thus said, if you don't have an active subscription, you won't be able to use your downloads.

We don’t offer refunds on Subscriptions. When you subscribe you are obligated to pay for the full commitment period - depending on your choice it's one or twelve months. But this is the only way we can offer you 3d models at the industry lowest prices.

You can just upgrade your current subscription plan (unless you’re on the Business plan which currently is the highest tier). Alternatively, you can always purchase more models using the standard On-demand or Prepay purchase options.

No. Only 3d models and materials are included with a Subscription. For all other products (Models sets and Collections) you can use the on-demand purchasing option as they already include great discounts.

Yes, this is a feature that can be used by both Monthly and Annual Subscriptions. The number of unused downloads rollover for all next active months of your subscription. However, the maximum number of rollover is equal to the quotas for 12 months. For example:

• Starter plan - you can rollover maximum 36 downloads, max 12 of which can be used for Signature models.
• Starter+ - 72 maximum rollovers, max 24 of which can be Signature.
• Personal - 108 downloads, max 36 can be used for Signature.
• Professional - 216 downloads, max 72 can be used for Signature.
• Business - 432 downloads, max 144 can be used for Signature.

In other words, you can start a Personal plan (9 downloads/month) today, forget about it and after one year use all 108 downloads at once.

Yes and No. You are allowed to choose from all available Design Connected 3d models, but each subscription comes with a monthly download limit*:

• With “Starter” you’ll get 3 3d models per month (1 of which can be used for Signature collection*)
• With “Starter+” you’ll get 6 3d models per month (maximum 2 Signature)
• With “Personal” you’ll get 9 3d models per month (maximum 3 Signature)
• With “Professional” you’ll get 18 3d models per month (maximum 6 Signature)
• With “Business” you’ll get 36 3d models per month (maximum 12 Signature)

* You can use your whole monthly download quota on the Essentials collection (roughly 80% of the content on the website) if you choose to!

We’ve separated our 3d models in two groups based mostly on their complexity and, respectively, price.

• “Essentials” is the larger group - roughly 80% of our content. You will find almost all kinds of seating furniture, lightings and many others.
• “Signature” groups the best of Design Connected. These are our highest quality, most complex, most recent and bestselling 3d models.